Your phone rings first
Run it only when you miss a call or after hours. During the day your phone rings as usual, and Operator picks up only if you do not.
The answering service for dentists that books the patient
Your front desk is with a patient when the phone rings. Operator answers every call, finds out whether it is a checkup, an emergency or a new patient, and books the appointment on your calendar.
Free for 14 days · no card to start · keep your number
On the phone
A toothache on Sunday, booked for Monday morning
The questions come from Operator’s dental question set. You decide which ones matter for your practice.
- CallerHi, I cracked a tooth at dinner and it really hurts. Do you have anything tomorrow?
- OperatorI’m sorry, that sounds painful. I can book you an emergency visit. How soon do you need it?
- CallerAs soon as possible, it’s urgent.
- OperatorUnderstood. Does it need to happen outside business hours?
- CallerDuring the day is fine, I can leave work.
- OperatorThanks. The first opening is tomorrow morning. I'm texting you a link to confirm it. Is this the best number to reach you?
- CallerYes, this one.
- OperatorDone. The link is on its way. If the pain gets much worse tonight, please go to an emergency room.
Built for dentists
Why dental practices are switching from message-taking answering services
A traditional dental answering service takes a message for the morning. Operator is an AI dental receptionist that books the appointment.
Knows what kind of visit it is
Checkup and cleaning, a new patient exam, an emergency, whitening or a consultation. The request lands on your calendar as the right appointment type and length.
Nothing clinical is written down
Operator asks only who the appointment is for and what kind of visit they need. It does not take a health history or ask about insurance.
Never guesses a price
It does not quote on the phone. The caller gets a text with your price, built from your own rates, and picks a time from your real calendar.
A deposit locks the job
The customer pays a deposit you set, straight to your own Stripe account. Tire-kickers drop off, and a no-show costs them, not you.
Hand it off with one tap
Watch a call come in live and take it on your own phone during your hours. After hours the recording and summary wait in your inbox.
Answering service vs Operator
What changes when Operator answers your practice’s calls
New patients booked while they are still looking
Someone looking for a new dentist calls a few practices from a list and books with the first one that answers. When your front desk is busy with a patient in the chair, that call goes to voicemail. Operator answers every call, finds out whether they are booking a checkup, a first visit or something urgent, and texts them a link to pick a time. The appointment is on your calendar before your team has finished with the patient in front of them.
Emergencies after hours and on weekends
Toothaches and broken teeth happen at night and on Sundays. Operator answers those calls the same way it answers one at noon and books the first opening you have, so the patient is not calling the practice down the street in the morning. It does not give clinical advice. In the morning the call is in your inbox with the recording and a short summary. During your hours, one tap puts a caller straight through to your front desk.
Works alongside your practice software
Operator books onto its own calendar, which syncs with Google Calendar. It does not connect to Dentrix, Eaglesoft or Open Dental today, and it does not verify insurance. What it does is answer the calls your front desk cannot, and turn them into appointment requests your team can confirm. You set what each visit costs and whether a deposit is taken, and Operator never names a price on the phone.
You pay for what it answers
There is no per-message fee and no booking fee. Each plan includes monthly credits, and a minute of answered call is 25 credits, where one credit is one cent. If the credits ever run out, calls ring your own phone the way they did before. The line never goes dead.
The appointments it books
- Checkup and cleaning
- New patient exam
- Emergency dental visit
- Teeth whitening
- Fillings
- Children's dentistry
- Clear aligner consultation
- Dental implant consultation
- Cosmetic dentistry consultation
- Root canal consultation
Operator vs the alternatives
A message is not a booking
Voicemail loses the caller. A live answering service or a message-taking bot keeps them, then hands you the work. Operator is the AI receptionist that finishes it.
| Operator | Live answering service | Voicemail | Message-taking bots | |
|---|---|---|---|---|
| Answers the call | ||||
| Sounds like a person | ||||
| Answers questions | From a script | |||
| Captures the lead | Takes a message | |||
| Quotes a real price | ||||
| Holds a time | Sometimes | |||
| Takes a deposit |
Pricing
Start free. Pick a plan when it answers.
Three plans, no contract. Try Operator free for 14 days; the card is asked for only when you claim your number, and nothing is charged until the trial ends.
Starter
$49
per month · no booking fee
Your own number that answers, quotes and books. Everything you need to stop missing calls.
- AI receptionist on your line, 24/7
- Booking link, website chat and SMS
- Real quotes, held times and deposits through Stripe
- 5,000 credits a month. Calls, chat and texts all draw from one balance.
- About 200 answered minutes, or 500 conversations, or any mix
Pro
$129
per month · no booking fee
For a shop whose phone rings all day. The same product, with room to run.
- Everything in Starter
- 15,000 credits a month. Calls, chat and texts all draw from one balance.
- About 600 answered minutes, or 1,500 conversations, or any mix
Scale
$299
per month · no booking fee
For a busy team taking calls from open to close.
- Everything in Pro
- 40,000 credits a month. Calls, chat and texts all draw from one balance.
- About 1,600 answered minutes, or 4,000 conversations, or any mix
14-day free trial, card only when you claim your number · switch or cancel anytime
Calls you get a day6
130+
Starter
$49
5,000 credits
Pro
$129
15,000 credits
Scale
$299
40,000 credits
6 calls a day fits Pro. Answering them uses about 9,900 of its 15,000 monthly credits.
FAQ
Questions from dentists
Does it connect to Dentrix or Eaglesoft?
Not today. Operator books onto its own calendar, which syncs with Google Calendar, and every call arrives in your Operator inbox with the recording, a summary and the patient’s answers.
Does it ask about insurance or medical history?
No. Operator asks only who the appointment is for and what kind of visit it is. Insurance and health history stay with your team.
Can it handle dental emergencies at night?
Yes. Operator answers overnight the same way it does during the day and books the first opening you have. It does not give clinical advice, and it tells a caller in severe pain to seek emergency care.
Will it quote prices over the phone?
No. Operator never says a price on a call. The caller gets a text link where the price is built from your own rates, so every quote matches what you charge and nothing is invented.
Can I keep my business number?
Yes. Forward your existing number to Operator all day or only when you do not pick up. Or use the business line Operator gives you.
What does a call look like in my inbox?
Each call arrives as a conversation with the recording, a short summary, the caller’s number and the answers they gave. If they booked, the time is on your calendar and the deposit is in your Stripe account.
Does it work in Canada?
Yes. Operator is a Canadian company and works for dentists in Canada and the United States, in your own currency.
How much does it cost?
Operator is free for 14 days with no card to start. Plans start at $49 a month on Starter, which covers about 200 answered minutes. There is no booking fee on any plan.
Let Operator answer your practice’s next call
Set up takes 5 minutes. Keep your current number.