Your phone rings first
Run it only when you miss a call or after hours. During the day your phone rings as usual, and Operator picks up only if you do not.
The answering service for electricians that books the job
You cannot answer with a panel open. Operator answers every call, finds out what is wrong and how much of the home has power, gets the address and books the visit with a deposit, day or night.
Free for 14 days · no card to start · keep your number
On the phone
Half the house dark at 6 p.m., booked for the morning
The questions come from Operator’s electrical question set. You decide which ones matter for your prices.
- CallerHi, half the outlets in our house just stopped working.
- OperatorLet's get someone out to you. What's going wrong? Did a breaker trip, or did it just go off?
- CallerNo breaker tripped as far as I can tell.
- OperatorHow much of the property has power?
- CallerThe kitchen and living room are out, the rest is fine.
- OperatorWhen do you need someone there?
- CallerAs soon as possible.
- OperatorWhat's the address? I'll need it before I hold a time.
- Caller31 Oak Avenue.
- OperatorThanks. The first opening is tomorrow morning. I'm texting you a link to confirm it and pay the deposit.
Built for electricians
Why electricians are switching from message-taking answering services
A traditional answering service takes a message and hands you the callback. Operator is an AI receptionist for electricians that books the job.
Knows the job before you go
What is wrong, how much of the home has power, whether it is a repair, a panel upgrade or new wiring. You know what to bring before the van leaves.
Gets the address every time
For electrical work, Operator will not hold a time until it has the service address, so every job on your calendar has somewhere to go.
Never guesses a price
It does not quote on the phone. The caller gets a text with your price, built from your own rates, and picks a time from your real calendar.
A deposit locks the job
The customer pays a deposit you set, straight to your own Stripe account. Tire-kickers drop off, and a no-show costs them, not you.
Hand it off with one tap
Watch a call come in live and take it on your own phone during your hours. After hours the recording and summary wait in your inbox.
Answering service vs Operator
What changes when Operator answers your electrical calls
Repairs, upgrades and installs, sorted
A tripped circuit, a panel upgrade and a new EV charger are three very different jobs. Operator asks the questions from your electrical question set, so a panel upgrade reaches you as a panel upgrade, with the service size and the existing panel already written down. You quote and schedule the right job the first time.
Power-out calls after hours
Operator answers a call at 11 p.m. the same way it answers one at noon. It finds out what is wrong and how much of the home is dark, gets the address and books the first opening you have. In the morning the call is in your inbox with the recording and a short summary. During your hours, one tap puts an urgent caller straight through to you.
Your prices, not a script
Operator never names a price on the phone. The caller gets a text with a price built from your own rates: your call-out fee and whatever you decide an emergency visit or a hard-to-reach panel adds. Every quote matches what you would have said, and you can change your rates any time.
You pay for what it answers
There is no per-message fee and no booking fee. Each plan includes monthly credits, and a minute of answered call is 25 credits, where one credit is one cent. If the credits ever run out, calls ring your own phone the way they did before. The line never goes dead.
The electrical jobs it books
- Electrical repair
- Emergency electrician
- Panel upgrade
- Circuit and breaker work
- Outlets and switches
- Rewiring
- Security cameras
- Home security systems
- Home automation
- Lighting design and install
- Generator installation
- Attic and whole-house fans
- Satellite and antenna
- Electrical inspection
A message is not a booking
Compare the steps an enquiry needs. Answering-service and bot capabilities vary by provider and plan; check the specific workflow before choosing.
| Operator | Live answering service | Voicemail | Message-taking bots | |
|---|---|---|---|---|
| Answers the call | ||||
| Sounds like a person | ||||
| Answers questions | From a script | |||
| Captures the lead | Takes a message | |||
| Quotes a real price | Depends on provider | Depends on provider | ||
| Holds a time | Sometimes | |||
| Takes a deposit | Depends on provider | Depends on provider |
Pricing
Start free. Pick a plan when it answers.
Three plans, no contract. Try Operator free for 14 days; the card is asked for only when you claim your number, and nothing is charged until the trial ends.
Starter
For a solo business or a small shop.
$49
per month · no booking fee
About 200 minutesof answered calls per month, or 500 conversations5,000 credits per month
Start your free trialPro
For a shop whose phone rings all day.
$129
per month · no booking fee
About 600 minutesof answered calls per month, or 1,500 conversations15,000 credits per month
Start your free trialScale
For a busy team, open to close.
$299
per month · no booking fee
About 1,600 minutesof answered calls per month, or 4,000 conversations40,000 credits per month
Start your free trial14-day free trial, card only when you claim your number · switch or cancel anytime
Calls you get a day6
130+
Starter
$49
5,000 credits
Pro
$129
15,000 credits
Scale
$299
40,000 credits
6 calls a day fits Pro. Answering them uses about 9,900 of its 15,000 monthly credits.
6 calls × 3 minutes × 22 working days × 25 credits a minute. Voice only: chats and texts use the same balance.
Questions from electricians
Can it handle power-out calls at night?
Yes. Operator answers at night the same way it does during the day. It finds out what is wrong and how much of the home has power, gets the address and books your first opening, then texts the caller a link to confirm. During your business hours it can also put an urgent caller straight through to your phone.
Will it quote prices over the phone?
No. Operator never says a price on a call. The caller gets a text link where the price is built from your own rates, so every quote matches what you charge and nothing is invented.
Which questions does it ask?
Operator comes with a electrical question set. It asks the ones that change your price or the job, based on the prices you set, and you can add questions of your own in your own words. Anything that does not change the price is not asked.
Can I keep my business number?
Yes. Forward your existing number to Operator all day or only when you do not pick up. Or use the business line Operator gives you.
What does a call look like in my inbox?
Each call arrives as a conversation with the recording, a short summary, the caller’s number and the answers they gave. If they booked, the time is on your calendar and the deposit is in your Stripe account.
Does it work in Canada?
Yes. Operator works for electricians in Canada and the United States, in your own currency.
How much does it cost?
Operator is free for 14 days with no card to start. Plans start at $49 a month on Starter, which covers up to about 200 answered minutes. There is no booking fee on any plan.
Let Operator answer your next service call
Set up takes 5 minutes. Keep your current number.